Money Back Guarantee Policy
LORANTHAVEX is committed to ensuring your complete satisfaction with our products and services. Our Money Back Guarantee policy is designed to give you peace of mind when making a purchase from us. Please read through the details below to understand the terms and conditions.
Eligibility for Money Back Guarantee
- Requests for refunds must be made within 30 days of the purchase date.
- The product must be returned in its original packaging and in unused condition.
- Digital products may be eligible if not downloaded or accessed beyond the preview stage.
Refund Process
To initiate a refund request, please follow these steps:
- Contact our support team via email at [email protected] with your order details.
- Once your request is reviewed, you will receive an email with further instructions.
- Approved refunds will be processed within 7-10 business days, reverting the amount to your original payment method.
Exceptions
Please note that our Money Back Guarantee does not cover:
- Products damaged due to misuse or mishandling.
- Products marked as final sale or clearance.
- Service fees, if any, are non-refundable.
Contact Us
If you have any questions regarding our Money Back Guarantee policy, please do not hesitate to reach out to our customer service team at [email protected] or call us at (555) 123-4567.
Thank you for choosing LORANTHAVEX. Your satisfaction is our priority.